cDask (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to information collected through our website (cdask.com) and in the course of providing our travel consultancy services.

1. Information We Collect

We may collect:

  • Contact and identity data: name, email address, telephone number, postal address where provided.
  • Enquiry and travel data: preferred destinations, dates, number of travellers, dietary or accessibility requirements, and other details you share to help us prepare a proposal.
  • Technical data: IP address, browser type, device information and pages visited, collected via standard server logs and, where used, analytics tools.
  • Communication records: emails and messages exchanged in the course of an enquiry or booking.

We do not knowingly collect special category data unless you voluntarily provide it (for example dietary or medical information relevant to a charter or itinerary) and we need it to deliver the service safely.

2. How We Use Your Information

  • To respond to enquiries and prepare proposals
  • To arrange and manage bookings with third-party suppliers (yacht owners, cruise lines, hotels, transfer providers, etc.)
  • To communicate with you about your journey and related services
  • To improve our website and services
  • To comply with legal obligations

We do not sell your personal information. We do not use it for third-party marketing without your explicit consent.

3. Legal Bases (where applicable)

Where data protection law requires a legal basis, we rely on: performance of a contract or steps prior to entering a contract; legitimate interests (responding to enquiries, improving services, security); consent where we specifically request it; and legal obligation where required.

4. Sharing with Third Parties

To deliver the services you request, we share relevant information with suppliers such as yacht management companies, cruise operators, hotels, airlines or private aviation providers, and transfer companies. We share only what is necessary for the arrangement. We may also use service providers for email, hosting and analytics under appropriate agreements.

5. International Transfers

Travel arrangements often involve suppliers outside your country of residence. Where we transfer personal data internationally, we take steps consistent with applicable law to ensure appropriate safeguards.

6. Retention

We retain enquiry and booking records for as long as needed to provide the service, handle follow-up questions, and meet legal or accounting requirements. Website logs are typically retained for a shorter period.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to data portability. To exercise these rights, contact us at [email protected]. You may also have the right to lodge a complaint with a supervisory authority.

8. Cookies and Analytics

Our website may use essential cookies for functionality and, where implemented, analytics cookies to understand how the site is used. You can control cookies through your browser settings. Where required by law, we will seek consent for non-essential cookies.

9. Security

We implement appropriate technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure; we encourage you to use secure channels when sharing sensitive details.

10. Contact

For privacy-related questions or requests, email [email protected]. We will respond within a reasonable timeframe.

11. Changes

We may update this policy from time to time. The “Last updated” date at the top will reflect the current version. Significant changes will be indicated on the website where appropriate.